Thursday, July 05, 2007

Integrated Services

We are currently trialling a number of very interesting services. The first is called "Click to SMS" which basically allows you to send an SMS to any mobile telephone number within the TravelManager CRM solution and log the time and the message sent. This is very useful for capturing information.

Moreover, we are now working on the ability to reply to the sent SMS via the mobiles SMS feature and have the reply automatically logged into workplace against the customers account.

Secondly, we have taken the "Click to SMS" functionality a stage further and are working on a "Click to Call" feature so that calls can be initiated through TravelManager, logged against the customers account and the best bit the calls are cheaper than through a normal telephone handset :-)

Were expecting this functionality to be available to everyone within the month.

regards

Mike

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